SJBiz_ExecsOfTheYear2020_Layout 1 11 / 20 / 20 3 : 11 PM Page 1 Twenty executives helping shape the future of business in South Jersey There’s no question the pandemic has changed the business landscape in our region and leaders have had to learn and adapt . The men and women be - fore you have done just that and much Executives more , creating opportunities for their employees and giving them the OF resources they need to succeed during this ever - changing situation . These 20 THE professionals shared with us insights on how the pandemic has changed the way their business is conducted , the turning point of their careers , how they view success , and as a fun way to cap off their responses , the apps they can’t live without . Edited by Deanna Pineiro , Kayla Rundstrom and Julie Shannon Chris WARREN Melissa ORSEN SENIOR VICE PRESIDENT / TEAM LEADER , SENIOR VICE PRESIDENT , SOUTH JERSEY INDUSTRIES COMMERCIAL BANKING , INVESTORS BANK Orsen has been with South Jersey Industries ( SJI ) since 2017 and this past A banking executive with more than four summer she was named the president and chief operations officer for its decades of experience , Warren currently leads subsidiary South Jersey Gas . Investors Bank’s commercial lending team in South Jersey . I get excited about the potential for our business to transform and grow through our people . I continue to be impressed with our workforce , and I look forward to seeing where our talent and The turning point of my career was while I was working at a leadership take us . large international bank in 1989 , I was asked to relocate to Personally , success is always trying to perfect Sydney , Australia , to become the managing director of the bank’s the work - life merchant banking subsidiary . This assignment opened my eyes balance . Professionally , success looks like transforming our natural to the global economy and gave me a new perspective on the gas utility to satisfy the state’s laudable energy efficiency objectives , banking industry . renewable energy and environmental goals , while Success is a level of achievement measured by the improve - still delivering on our commitment to meeting ment in the quality of other people’s lives . First and foremost , the the energy needs of our customers in a lives of my family and then , the lives of people in my community safe , reliable and affordable manner . who are less fortunate , at - risk and uniquely vulnerable . The app I couldn’t live without hands down is iFit for running workouts and The apps I couldn’t live without are the Investors Bank Mobile training . Running is my go - to outlet to help App which enables me to bank at any time from anywhere , and reduce stress and manage the work - life Waze because my responsibilities include [ face - to - face time ] with balance . Beyond work and my family , it customers and other business leaders , so there is an immense is my designated time for self - care . amount of travel involved , frequently on a tight schedule . 14 | SOUTH JERSEY BIZ | VOLUME 10 ISSUE 11 | SouthJerseyBiz.net